Complaints Procedure

The Human Practice is committed to providing a safe, respectful and professional service.

If you have concerns or are dissatisfied with any aspect of the service, you are encouraged to raise this directly in the first instance by contacting:

Email: hello@thehumanpractice.co.uk

All complaints will be acknowledged within 5 working days and handled in a fair, confidential and timely manner.

If the matter cannot be resolved informally and the practitioner is a registered member of a professional body, you may also contact the relevant organisation:

British Association for Behavioural and Cognitive Psychotherapies (BABCP)

https://babcp.com/

They provide an independent professional conduct procedure for registered members.